FAQ

What will I get my order?

The time I need to prepare an order for dispatch varies. For details, see individual items.
But it is roughly 2-3 weeks as I make everything to order. 

What are the estimated delivery times

Australia: 3-7 business days
Canada: 10-15 business days
Ireland: 10-15 business days
New Zealand: 10-15 business days
United Kingdom: 10-15 business days
United States: 10-15 business days
I'll do my best to meet these delivery estimates, but can't guarantee them. Actual delivery time on Australia Post. 

Will I receive tracking information about my parcel?

Yes. We will send you a confirmation email once your order is processed and you will receive tracking information from Australia post to the email that you have provided.

What is the deal with customs and import taxes?

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Do you have Afterpay?

Sure do! 

Do you except returns or exchanges?

We do accept returns and will refund your order based on the following:
Contact me within: 7 days of delivery
Send items back within: 14 days of delivery

 

As everything is made to order we don't accept exchanges or cancellations. But please contact me if you have any problems with your order.

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.